mrstater is exactly who I had in my sights. ;)

All the time I was reading that book, I kept things straight in my head by putting Downton names and faces to the types of servants being described!

Thanks for the link! I'll enjoy having another read.

it's a pretty grim evening here with current events

Grim indeed -- I'm almost afraid to look at news at all, with all the different kinds of bad news we've got going. Not that it does any good, but my thoughts are with all the folks in London -- and now other cities too, it seems -- who are trying to cope.